These Terms of Service ("Terms") govern your access to and use of ChildCareGrant's website, products, and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.
Table of Contents
- 1. Acceptance of Terms
- 2. Description of Services
- 3. Important Disclaimer
- 4. User Accounts
- 5. Subscription and Payment
- 6. Disclaimer of Warranties
- 7. Limitation of Liability
- 8. Indemnification
- 9. Binding Arbitration & Class Action Waiver
- 10. Governing Law
- 11. Not Legal, Financial, or Tax Advice
- 12. Intellectual Property
- 13. Prohibited Conduct
- 14. Termination
- 15. Contact Us
1. Acceptance of Terms
By creating an account, using our eligibility calculator, or subscribing to our paid plan, you confirm that you are at least 18 years of age, have the legal capacity to enter into these Terms, and agree to be bound by them and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Description of Services
ChildCareGrant provides:
- A free eligibility estimation tool that helps families determine potential eligibility for the Child Care and Development Fund (CCDF) and related child care assistance programs
- A paid subscription ($9/month) that provides a personalized action guide, required document checklists, provider search, FSA savings calculator, and renewal alerts
- An AI-powered assistant to answer general questions about child care assistance programs
3. Important Disclaimer
⚠ NOT a Government Agency
ChildCareGrant is NOT affiliated with, endorsed by, or connected to any government agency, including but not limited to the U.S. Department of Health and Human Services, the Office of Child Care, or any state child care agency. We are a private technology company.
⚠ Results Are Estimates Only
Eligibility determinations and benefit amount estimates provided by ChildCareGrant are approximations based on publicly available program guidelines and the information you provide. They do not constitute a guarantee of benefits. Actual eligibility and benefit amounts are determined solely by your state child care agency based on a formal application and documentation review.
4. User Accounts
When you create an account, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and accept responsibility for all activity under your account
- Notify us immediately at contact@childcaregrant.com of any unauthorized use
- Not share your account credentials with any third party
- Not create more than one account per person
We reserve the right to suspend or terminate accounts that violate these Terms or are used fraudulently.
5. Subscription and Payment
- Price: $9.00 USD per month
- Billing: Charged monthly to your payment method on the same date each month
- Auto-renewal: Your subscription automatically renews until you cancel
- Cancellation: You may cancel at any time through your account settings or by emailing us. Cancellation takes effect at the end of the current billing period — you retain access until then
- Refunds: We do not offer partial-month refunds. If you believe you were charged in error, contact us within 30 days
- Price changes: We will give you at least 30 days' notice before changing subscription pricing
- Taxes: Prices are exclusive of applicable taxes, which will be added where required by law
All payments are processed securely by Stripe. We do not store your payment card information.
6. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, CHILDCAREGRANT DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
- That the Services will be uninterrupted, error-free, or secure
- The accuracy, completeness, or reliability of eligibility estimates or program information
- That results obtained from the Services will meet your requirements or expectations
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CHILDCAREGRANT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR LOSS OF GOODWILL ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES.
In any case, our total liability to you shall not exceed the greater of (a) $100.00 USD or (b) the total amount you paid to ChildCareGrant in the 12 months preceding the claim.
Some jurisdictions do not allow exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.
8. Indemnification
You agree to defend, indemnify, and hold harmless ChildCareGrant and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or relating to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you submit through the Services.
9. Binding Arbitration & Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.
Arbitration Agreement: Except for claims for injunctive or other equitable relief, any dispute arising out of or relating to these Terms or the Services shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall take place in Delaware, and judgment may be entered in any court of competent jurisdiction.
Class Action Waiver: YOU AND CHILDCAREGRANT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
Opt-Out: You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing contact@childcaregrant.com with the subject line "Arbitration Opt-Out."
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. To the extent any dispute is not subject to arbitration, you consent to exclusive jurisdiction and venue in the state and federal courts located in Delaware.
11. Not Legal, Financial, or Tax Advice
The information provided by ChildCareGrant, including eligibility estimates, program summaries, AI chatbot responses, and FSA calculations, is for general informational purposes only. It does not constitute legal, financial, tax, or benefits advice. You should consult with a qualified professional and/or your state child care agency before making decisions based on our Services.
12. Intellectual Property
The Services and all content, features, and functionality — including but not limited to text, graphics, logos, software, and code — are owned by ChildCareGrant and are protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial purposes. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.
13. Prohibited Conduct
You agree not to:
- Use the Services for any unlawful purpose or in violation of these Terms
- Submit false, misleading, or fraudulent information
- Attempt to gain unauthorized access to any part of the Services or related systems
- Reverse engineer, decompile, or disassemble any part of the Services
- Use automated tools (bots, scrapers) to access the Services without written permission
- Impersonate any person or entity or misrepresent your affiliation
- Transmit any malware, viruses, or other harmful code
- Interfere with or disrupt the integrity or performance of the Services
14. Termination
We may suspend or terminate your account and access to the Services at our discretion, with or without notice, if we believe you have violated these Terms or for any other reason. You may terminate your account at any time by contacting us or through your account settings.
Upon termination, your right to use the Services immediately ceases. Provisions that by their nature should survive termination (including Sections 6, 7, 8, 9, 10, and 11) shall survive.
15. Contact Us
Questions about these Terms? We're here to help: